List of Sub-Processors
Last Modified: July 2026
In addition to its Affiliates located in the EEA, VIPRE uses the third party and other VIPRE Affiliates as Sub-Processors, as set out below.
| Subprocessors | Product Security | Service Provided (Purpose) | Location |
|---|---|---|---|
| Amazon Web Services | All Products | Data Centre | EU,US EU customers data is stored on EU Servers |
| Mercatus Ltd | All Products | Technical Support / Customer Service | EU |
| VIPRE Security Limited (Affiliate) | All Products | Technical Support / Customer Service | UK |
| VIPRE Security Group, Inc (Affiliate) | All Products | Technical Support / Customer Service | US** |
| NetProtect MX, S.A de C.V (Affiliate) | All Products | Technical Support / Customer Service | Mexico*** |
| VIPRE Security Group Philippines, Inc (Affiliate) | All Products | Technical Support / Customer Service | PH*** |
| FCS Technologies Limited (Affiliate) | VIPRE Email Archiving | Email Archiving Support | EU |
| Zendesk | All Products | Ticketing System | EU* |
| Usersnap GmbH | All Products | Customer Feedback | EU |
| Google Cloud Compute | Attachment Sandboxing | Sandboxing Attachments | EU,US** |
| Ebryx, Unipessoal LDA | EDR+MDR | Incident Management and investigation | EU / PK*** |
| IPVanish, Inc (Affiliate) | Encrypt.Teams | Technical Support Service Provisioning | US** |
| Zendesk US | Encrypt.Teams | Management of Support Tickets | US* |
| Sonian/Barracuda | VIEW Archiving | Long Term Email Storage | EU |
| InterMedia | Hosted Exchange | Mailbox | EU |
| Zscaler | Zscaler Internet Access | Filtering of Web Access Requests | EU |
| Censornet / Trust Layer | Web Security | Filtering of Web Access Requests | EU |
| Logiva A/S (Affiliate) | Next Generation Digital Post | Provisioning of a system mailbox designed to retrieve emails from Digital Post 3.0 and pass them through to the VIPRE Email filtering systems. | EU |
| Inspired eLearning, LLC (Affiliate) | VIPRE Security Awareness | Customer Onboarding | EU/US** |
*Information might be retrieved from regions external to the EEA to facilitate technical assistance or system optimizations. In instances where this qualifies as data handling, we verified that Zendesk maintains necessary protections through their established Binding Corporate Rules
**participates in the EU-US Data Privacy Framework (DPF) along with related provisions for the United Kingdom and Switzerland. This certification confirms this entity maintains data transfer protocols aligned with European adequacy standards, streamlining compliance while upholding rigorous privacy safeguards.
***VIPRE has implemented the Standard Contractual Clauses with this entity and have entered into a Supplemental Agreement to adopt additional security measures.